Help and Technical SupportIf you are in need of technical support for an existing Account you can:
- Email us: email@example.com. We will endeavor to respond to your email as soon as possible. If you do not get a response within your desired timeframe, please call us at our phone number below to escalate your request to the top of our list.
For site outages or other interruptions of service please call our Urgent Support Line at anytime: 1-800-672-8060 x0. We will respond within 15 minutes.
- Just need e-mail server settings? Check our reference page.
- FAQs, tutorials, and more self-help resources are available at our Community Information Center.
- To see what our support covers, check out: Gaia Host Support Scope
For Sales Inquiries:
- Sales Email: firstname.lastname@example.org.
Call our Sales department at extension 801 (1-800-672-8060). Use the "urgent" extension (x0) if appropriate.
Terms of Service
The most current version of our Terms of Service is available online.
There are no current Status Alerts - all services are operational.
Recent Maintenance Events
- 2016-02-03 12:00 PM to 2016-02-03 12:45 PM:
Affected Services: Web host services
Feb. 3, 2016 at 12:00 EST
One of our servers is currently offline due to internal networking error. We're actively working on getting it back up and running.
RESOLVED as of 12:45pm
There is no currently scheduled maintenance.